Returns & Refunds Policy
At Vittoria Coffee, we take pride in the quality of our beans and blends. If you are not entirely satisfied with your purchase, we offer returns on non-perishable hardware and replacements for any items damaged during transit.
Contact Support
Email our customer service team within 14 days of receiving your order with your order number and photos of the product.
Review & Approval
Our specialists will review your request to ensure it meets our quality guarantee standards and provide a return authorization if applicable.
Ship the Item
For hardware or accessories, securely package the unused item in its original packaging and send it back to our distribution center.
Refund Processing
Once received and inspected, we will process your refund or dispatch a replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing